Field Collection Executive

6 days ago

Medinipur, India Bankas Solution Full time

**Job Description:

- Field Collection Executive**

We at Bankas Solution are looking for an enthuasiastic and engaged Field Collection Executive to boost our business with the recovery of outstanding payments from clients. We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.Our Company have more than 20 portfolios like HDFC, ICICI, NESFB, Tata Capital and many more. The customers who takes loan from those portfolios and didn't pay their loan. So, Our motive is to recover the loan amount.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
- Payment collection: Collecting payments from customers and businesses
- Loan recovery: Recovering loans from customers
- Debt collection: Collecting debts from customers
- Field work: Performing field work to collect payments
- Collections process: Managing the collections process
- Banking collection: Collecting payments from customers through banking
- Credit collection: Collecting payments from customers through credit
- Negotiating payment terms: Negotiating payment terms with customers
- Updating customer account status: Updating customer account status
- Responding to customer queries: Responding to customer queries

Location - Medinipur

Pay: ₹12,000.00 - ₹18,000.00 per month

We need immediate joiner.

**FOS Role and Responsibility**
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status

**FOS Requirements and skills**
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate’s/Bachelor’s degree is a plus

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: Remote

Application Deadline: 31/10/2024
Expected Start Date: 15/10/2024

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