
Subject Matter Expert
2 weeks ago
Manages activities of new Sales Agents to ensure effective performance. Provides motivation to Agents through individual interaction, goal setting, periodic meetings and effective learning techniques
Responsible for coaching, development and improving the confidence of new agents for the taking calls
Monitors agent calls and agent performance to identify training gaps for more productivity
Ensures that established goals and targets for the agents are reached and motivates department to meet these goals
Utilizes trainee feedback about training course and nesting learnings. Maintains required Training forms (Class roster, training logs and other forms as determined on the program)
Responsible for evolving training content and process to maximize graduation and sales performance of new hires
Must work from assigned location and able to work a flexible schedule time as assigned.
Minimum Graduation with 3-5 years of experience as SME into the customer care domain
Ability to mobilize people in a way to make them adopt companies product and process
Able to handle size of 10-20 employees, monitoring about their team day to day activities
Ability to act as a mentor, guide and prime, while monitoring, coaching, analysing and motivating a team for increase sales count
Expertise into the constantly focus his efforts on set organisational objectives and goals
Ability to work under tight deadlines, peak situation and able to work on under pressure
Creative, ability to suggest new ideas and new ways of accomplishing business activities
Excellent communication in any one language Telugu, Hindi, Tamil, Kannada & Bengali
Male and immediately joiner with customer care exposure preferable for this position.
Pay: ₹30,000.00 - ₹45,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
**Education**:
- Bachelor's (required)
**Experience**:
- customercare - SME: 5 years (required)
**Language**:
- Telugu (required)
- Tamil (required)
- Hindi (required)
- Kannada (required)
- Bengali (required)
Work Location: In person
-
Subject Matter Expert
2 weeks ago
Kukatpally, Hyderabad, Telangana, India Edwisely Full time**Subject Matter Expert-CSE** **Experience: 0-1 Yrs** **Location: Hyderabad** We are looking for individuals who are passionate about creating engaging Learning Content for Engineering Students. Your work will power our AI-Driven Learning Platform that is used by our rapidly growing learner base. The role will have many opportunities to lead and define...
-
English Subject Matter Expert
5 days ago
Kompally, Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time**Hiring Subject Matter Expert for English for MDN Edify Education Kompally Hyderabad.** We are seeking a **Subject Matter Expert (SME) English** to develop and deliver content, curriculum, and instructional strategies tailored to the needs of young learners. **Job Requirements: - ** - **Curriculum Development** Design and update instructional content...
-
Subject Matter Expert
5 days ago
Hyderabad, Telangana, India Sri Gajanan E-slates Private Limited Full timeWe Are **#Hiring**. Know anyone who might be interested Job Title: Subject Matter Expert (Mechanical) Job Location: Hitech City, Hyderabad Interview Mode: F2F **Salary**: Depends on Interview Experience: 2-5yrs Timings: 10am - 6:30pm Working Days: Monday - Saturday **Company Description** EKALASAALA is a pioneer in Career Guidance & Training for...
-
Hiring Subject Matter Expert for All
1 week ago
Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time**Hiring Subject Matter Expert for All Subjects for MDN Edify Education Kompally Hyderabad** We are seeking a **Subject Matter Expert (SME) for ALL Subjects** to develop and deliver content, curriculum, and instructional strategies tailored to the needs of young learners. **Job Requirements: - ** - **Curriculum Development** Design and update...
-
Subject Matter Expert
3 days ago
Hyderabad, Telangana, India Sri Gajanan E-slates Private Limited Full timeWe Are #Hiring. Know anyone who might be interested Job Title: Subject Matter Expert/Content Developer (Advance Java) Job Location: Hitec City, Hyderabad Interview Mode: F2F Fresher/Experience: 0-4yrs **Salary**: Depends on Interview Timings: 10am - 6:30pm Working Days: Monday - Saturday **Company Description** EKALASAALA is a pioneer in Career...
-
Hiring Hindi Subject Matter Expert
7 days ago
Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time**We are hiring Subject Matter Experts for Hindi for MDN Edify Education Kompally Hyderabad.** **We are seeking Subject Matter Experts (SME) for Hindi to develop and deliver content, curriculum, and instructional strategies tailored to the needs of young learners.** - **Job Requirements: - **_ **- Curriculum Development Design and update instructional...
-
Subject Matter Expert
4 weeks ago
Hyderabad, India IntouchCX Full timeAbout the Job The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction. As Subject Matter Expert (CSR2), You Will Represent our client partners, and learn and maintain knowledge of...
-
English Subject Matter Expert
2 weeks ago
Serilingampally, Hyderabad, Telangana, India The Vision Craft Solutions Full time**Subject Matter Expert - Mathematics and English** A Subject Matter Expert (SME) in English is responsible for developing and reviewing academic content, ensuring alignment with curriculum standards, and supporting innovative teaching strategies. The SME brings deep expertise in mathematical concepts, problem-solving techniques, and pedagogy to enhance the...
-
Subject Matter Expert
2 weeks ago
Hyderabad, Telangana, India Next Education Full timeMinimum Required Experience : 2 years Full Time **Skills**: - Bachelors Degree > Bachelor of Technology > Bachelor of Technology Computer Science and Engineering - Staff Development And Training > Learning And Development - Willing To Travel - Scratch Programming - Masters Degree > Master of Technology > Master of Technology Computational Linguistics -...
-
Subject Matter Expert
2 weeks ago
Hyderabad, Telangana, India Sri Gajanan E-Slates Private Limited Full timeWe Are Hiring. Know anyone who might be interested **Job Title**: Subject Matter Expert (C++) **Job Location**: Hitech City, Hyderabad **Fresher/Experience**: 0-1yrs **Salary**: Depends on Interview **Timings**: 10am - 6:30pm **Working Days**: Monday-Saturday Must Work from Office **Company Description** EKALASAALA is a pioneer in Career Guidance &...