Paloalto Network Security Advisor

1 day ago

Coimbatore Tamil Nadu, India NTT DATA Full time

**Req ID**: 319114

We are currently seeking a PaloAlto Network Security Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- The Network Security Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
- Implement Network Security solutions and provide operational support in a customer environment.
- Support Palo Alto, Prisma SASE solution.
- Will provide technical escalation to L1 support engineers.
- Provide On-call support for high severity incidents in a 24x7 environment.
- Detect security issues, create customer tickets, and manage problems until closure.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process, and technical improvements to management.
- Experience and at least 5 years Network Security administration experience.
- Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
- Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
- Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
- Complete Weekly/Monthly Health Status checks across all support network security platforms.
- Working with multiple customers support environment to complete upgrades, patches, overall operational support.
- Assist in conducting rule set reviews to improve overall security footprint for our customers.
- Provide operational support of the Network & Security environments.
- Detect security issues, create customer tickets and manage problems until closure.
- Ensure that Service Level Agreements and operational standards are met.
- Perform system maintenance, checkups and maintain current documentation.
- Provide resolution plans for device issues.
- Propose service, process and technical improvements to management.

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