Reception
1 week ago
Looking for Receptionist to join our dynamic team. Below are the roles & responsibilities:
- Greeting and directing patients to examination rooms.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Informing patients about delays and waiting times.
- Obtaining patients addresses, contact details, insurance information, and medical histories.
- Welcoming and assisting visitors in a friendly and professional manner.
- To follow hospital protocols for handling emergencies, including alerting medical staff and directing patients or visitors to safety.
- To collect and verify insurance details, process claims, and assist patients with insurance-related inquiries. To collect payments for services given, process transactions, and manage billing inquiries.
- To follow Cash/ Credit/ Corporate billing/ Discount instructions/ Outstanding bills and handle hospital information systems efficiently.
- Keeping the reception area tidy and observing professional etiquette.
- Performing other administrative tasks, if required.
- To effectively utilize the Hospital Information System & other software provided.
- Experience working as a patient representative.
- Knowledge of medical terms and practices.
- Professional manner and appearance.
- Strong interpersonal and communication skills.
**Open for both Full-time & Part-time**
**Job Types**: Full-time, Part-time, Permanent
Pay: ₹5,000.00 - ₹18,000.00 per month
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person
Expected Start Date: 10/02/2025
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