Team Member Level 2
4 days ago
**Job Description & Qualifications**
- Raising of payments to Ford Motor Company and other customers as required
- Issuing daily statistics to assist with resource management, performance metrics and quality measurements
- Review and clearance of manual suspense payments and sorting out reconciliation queries.
- Support ongoing projects and new system launches.
- Provide support to other business center teams within Wholesale Operations as required.
**Auto req ID**
- 62461BR
**Entity/Organization**
- FGBS- Ford Global Business Services
**Area of professional exposure (technical skills)**
- Flexibility to work in different shift hours to meet the business requirement.
- Positive approach in providing excellent customer service and taking accountability for resolving or escalating customer queries as required.
- Confident in meeting deadlines with mínimal supervision, whilst maintaining high level of quality and efficiency.
- Experience in handling multiple tasks and good conceptual understanding of the business.
- Willingness to learn new skills and put into practice, developed through on the job trainings.
**Education Qualifications**
- B.B.A., B.B.M., B.Com., M.Com., MBA
**No. of years of experience**
- 1 to 3 years
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