Configurator

4 days ago

Pune Maharashtra, India Wipro Limited Full time

Overview:
**Role Purpose**
- The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client_

**Do**
- _Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners_
- _Plan and execute assigned configuration tasks within deadlines _
- _Provide system configuration support based on changing business needs_
- _Assist in system analysis, design, development, and testing activities_
- _Provide support in developing, implementing and testing patch releases and system upgrades_
- **Maintenance of the configuration archive and its upkeep**
- _100% compliance to configuration standards and procedures_
- _Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log_
- _Analyze and resolve configuration issues in a timely manner_
- _
- **MIS Management, Reporting & Backend Support**
- _Preparation of Daily, Monthly status report on certain configuration parameters as required by the client & stakeholders _
- _Documentation & reporting as per the client need on configuration standards_
- _Issue resolution in minimum time possible with respect to any modification or change requested by the client_

**_Stakeholder Interaction_**

**_Stakeholder Type_**

**_Stakeholder Identification_**

**_Purpose of Interaction_**

**_Internal_**

Lead Configurator

Regular reporting & updates

Software Developers

For regular coordination on the software for which testing is done

**Display**
- Lists the competencies required to perform this role effectively: _
- **_Functional Competencies/ Skill_**
- Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - **_Competent_**:

- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk -**_ Expert_**:

- Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - **_Expert_**

**_Competency Levels_**

**_Foundation_**
- Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with mínimal support and guidance._

**_Competent_**
- Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well._

**_Expert_**
- Applies the competency in all situations and is serves as a guide to others as well._

**_Master_**
- Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization._
- **_Behavioral Competencies_**
- _Formulation & Prioritization_
- _Client centricity_
- _Execution Excellence_
- _Passion for Results_

**Deliver**

**_No._**

**_Performance Parameter_**

**_Measure_**

1.

Continuous Integration, Deployment

100% error free on boarding & implementation, throughput %, Adherence to the schedule

2.

Quality & CSAT

On-Time Delivery, Troubleshoot queries

Customer experience, completion of assigned certifications for skill upgradation

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