Customer Support Executive

About the job:We are looking for a customer support executive who can manage our customer communication across WhatsApp, email, Instagram, and website chat. You will be the first point of contact for our customers and responsible for ensuring a smooth and professional experience. Key Responsibilities: 1. Respond to customer queries via...

Customer SupportCustomer QueriesCalls HandlingSolving QueriesEducational MarketingEducation IndustryStudent CounselingEducational Sales

Job Position: - Customer Support Executive Location**:Faridabad** Job Role: **Roles and Responsibilities**: Communication is key in this profile. It is absolutely important for the executive to have fluent English communication skills. Along with that behavioral traits like good interpersonal skills, ability to handle stress, good listening skills, prompt...

Customer Service Executive:Handle inbound calls, chats & emailsManage tickets & resolve within TATHandle escalations with empathyEnsure CSAT & process adherenceCoordinate with internal teamsFlexi workingWork from homeHouse rent allowanceEmployee state insuranceAnnual bonusPerformance bonusLeave encashmentProvident fundMaternity leaves

REQUIRED CUSTOMER SUPPORT EXECUTIVE OUR ERP SOFTWARE. WE ARE A SOFTWARE DEVELOPMENT COMPANY, IN FARIDABAD. OWN CONVEYANCE WILL BE ADDED ADVANTAGE. WORK REQUIRED TO MEET OUR CUSTOMER TO THEIR OFFICE SITES WITHIN DELHI, FARIDABAD,GURGAON, NOIDA. APPLICATION SOFTWARE AND COMPUTERS KNOWLEDGE REQUIRED. Pay: ₹15,000.00 - ₹25,000.00 per month Shift: - Day...

**Roles and Responsibilities** - A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. - Maintaining records of transactions and interactions. - Appropriate and timely follow-ups wherever required. - Escalate unresolved queries to respective departments for accurate...

We are seeking a motivated and enthusiastic individual to join our team as a Customer Support Executive (Sales). The primary responsibility of this role is to make outbound calls to potential customers, introduce them to our products/services, and persuade them to make a purchase or set up appointments for further discussion. **Responsibilities**: - Make...

Profile - Customer Support Executive( Voice) Qualification - 12th pass Location - Faridabad, Badarpur Must have Good Communication Skill in English Pay: ₹15,000.00 - ₹21,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...

**Responsibilities**: - Make outbound calls to potential customers to generate leads and sales - Answer inbound calls from customers to provide support and answer questions - Build relationships with customers and maintain a high level of customer satisfaction - Close sales by effectively presenting products and services to customers - Maintain accurate...

Responsibility - Maintaining MIS on regular bases. - Interacting & regular follow-up with Customers & Logistic partners - Inventory Management - Coordinate with concerned departments and submit timely reports - Ability to track & consolidate leads with accuracy, patience and motivation - Ability to meet assigned tasks & goals - Maintaining Fruitful...