Operations Team Member-wbg Operations

6 days ago


Ludhiana Punjab, India Kotak Mahindra Full time

**Job Description - Customer Service Desk**

Summary - CFO Center

BU - Customer Service Desk

**Job Role-**
- To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.

**Job Requirement-**
- Qualification - Graduate / Post-Graduate -Experience - 2 one year of relevant experience
- Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.


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