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Floor Associate

2 weeks ago

Mundian Kalan Ludhiana Punjab, India Oswal Group Full time

**Job Title**: Floor Associates
**Location**: Edrio Store, Ludhiana, Punjab

**Job Type**: Full-time

**About Us**:
Edrio is a premium brand known for its high-quality fashion and lifestyle products. Our stores offer a contemporary shopping experience with a focus on customer satisfaction and a stylish range of products. We are seeking a passionate and dynamic Store Manager to lead our Ludhiana team and ensure the store’s success.

**Key Responsibilities**

**1. Sales & Customer Service**:

- Drive store sales to achieve monthly and annual targets.
- Deliver excellent customer service to enhance the shopping experience.
- Resolve customer queries and complaints promptly and professionally.

**2. Team Leadership**:

- Recruit, train, and motivate store staff to maximize performance.
- Set clear goals for team members and monitor their progress.
- Foster a positive, collaborative, and productive work environment.

**3. Store Operations**:

- Oversee day-to-day store operations, including opening and closing procedures.
- Manage stock levels and ensure timely restocking of products.
- Ensure compliance with company policies, procedures, and visual merchandising standards.

**4. Inventory Management**:

- Maintain accurate inventory records and reduce shrinkage.
- Coordinate with the supply chain to ensure stock availability.

**5. Reporting & Analysis**:

- Analyze sales data to identify trends and areas for improvement.
- Prepare regular reports for senior management on store performance.

**6. Brand Representation**:

- Uphold Edrio’s brand values and maintain a clean, well-organized store.
- Act as a brand ambassador to promote the store and its offerings.

**Qualifications & Skills**
- **Education**: Bachelor’s degree in Business Administration, Retail Management, or a related field.
- **Experience**:2-3 years of experience in retail management (fashion/apparel experience preferred).
- **Skills**:

- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and POS systems.
- Analytical mindset with a focus on problem-solving and decision-making.

**Job Type**: Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mundian Kalan, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person

Expected Start Date: 25/06/2025