Client Servicing

2 weeks ago

Gurgaon, India MNR Solutions Private Limited Full time

Responsibilities:

- Act as the primary point of contact for clients, understanding their needs, and building strong relationships.
- Conduct regular meetings and communication to understand client requirements and provide updates on ongoing projects.
- Respond promptly to client queries, concerns, and complaints to ensure client satisfaction.
- Manage client expectations and provide recommendations on digital strategies and campaign optimizations.
- Collaborate with internal teams (creative, development, social media, SEO, etc.) to ensure the smooth execution of digital projects.
- Create project timelines, monitor progress, and ensure timely delivery of client deliverables.
- Coordinate with the production team to ensure accurate implementation of client requirements.
- Conduct quality checks to ensure deliverables meet client expectations.

**Requirements**:

- Bachelor's degree in marketing, Business, Communication, or a related field.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Basic knowledge of digital marketing concepts and strategies.
- Proficiency in using MS Office (Word, Excel, PowerPoint).
- Analytical mindset with the ability to interpret data and provide insights.
- Proactive and self-motivated with the ability to multitask and meet deadlines

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹50,000.00 - ₹70,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- UK shift

Work Location: One location

**Speak with the employer**
+91 7428007439

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