Call Centre Operator

2 weeks ago

Medinipur, India FDCS INNOVATIONS (OPC) PRIVATE LIMITED Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have any experience?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 9330651848

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