Admission Counsellor

6 days ago


Sahibzada Ajit Singh Nagar Mohali Punjab, India Lakhera Global Services Private Limited Full time

Ø Lead Generation: Counsellors/BDE are responsible for proactively generating leads through outbound calls to potential customers or prospects.

Ø Customer Engagement: Counsellors/BDE focus on engaging customers in meaningful conversations to understand their needs, address concerns, and build rapport.

Ø Product Promotion: Counsellors/BDE promote online courses offered by Guru Kashi University, highlighting features, benefits, and value propositions to aspiring students.

Ø Database Management: Counsellors/BDE maintain accurate and up-to-date records of calls, leads, interactions, and outcomes in the CRM (Customer Relationship Management) system.

Ø Performance Matrix: Counsellors/BDE are evaluated based on key performance indicators (KPIs) such as call volume, conversion rate, lead quality, and sales targets.

Ø Continuous Learning: Counsellors/BDE Engage in ongoing training and skill development to enhance communication skills, product knowledge, objection handling, and sales techniques.

Ø Adherences to Policies: Counsellors/BDE comply with University's policies, procedures, and ethical standards, including data protection regulations, confidentiality agreements, and call scripts.

**Job Types**: Full-time, Permanent

Pay: ₹11,336.04 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 03/03/2025


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