Associate Fulfillment

3 days ago

Gurgaon, India SoftwareONE Full time

Job Function: Global Service Delivery Centre Operations Why SoftwareONE?:
The role:

- The Associate’s role is to provide assistance in consolidation of existing order creation, PO processing and reconciliation functions across Microsoft Volume licensing, Microsoft Cloud, Partner Business (Hosting and Indirect Cloud) and SoftwareONE offerings. Along with the creation of the purchase order and contracts in Navision for services sold by SoftwareONE, the associate will be responsible for validation of Sales Orders and invoicing the customer.
- He/She will work in a team which is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy and speed of processing. The focus is global, with direct reporting to the Team Leader at GSDC and close collaboration with the Global Service Owner.
- Responsible for creating Sales and purchase orders for services sold by SoftwareONE.
- Responsible for creation of invoices as per payment terms and sending the invoices to the finance team
- Order creating and submission through the Microsoft Order tools.
- Following up on open orders, reconciliations of license reservations.
- Responsible to achieve SLA and quality as defined by process.
- Collaborates with internal partners to meet objectives.
- Automate bulk and repetitive tasks

What we need to see from you:

- Bachelor’s Degree from four year college or university
- Excellent English written & verbal Skills
- 2-4 years’ experience in software industry
- Excellent communication, organization, multitasking, and time management skills
- Excellent Excel Skills
- Solid problem solving, consultative and research skills
- Ability to analyze information with attention to details.
- Ability to work in a fast-paced team environment.
- Ability to research multiple sources to find data.
- General math skills, PC proficient, knowledge of MS Office, Adobe Acrobat, and ERP Systems
- Reliable and desirable work ethic within a team environment
- Proven ability to be hands on within a heavy workload environment
- Must be a team player and able to work with and through others.
- Ability to multi-task and be well organized.
- Basic knowledge of MS office
- Strong Analytical skills
- Highly motivated and result oriented
- Strong communications skills
- Strong structural work methods, multitasking and time management skills
- Self-driven independent work ethics that drives internal and external accountability
- Solid problem solving and assertive consultative skills

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