Operations Officer

**Job Title
- **T **rade and Transaction operator **(NCT)**

**Location
- Jaipur**

**Role Description**
- The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
- Ensure that Equities, Fixed Income, Structured and Derivatives products are executed timely and accurately for settlement and regulatory reporting.
- Builds and maintains relationships with internal stakeholders - Product Desks, Relationship Center, COO, Compliance, AML, ORM, Technology, as well as with Service Providers.
- Informs product / function development to ensure a superior offering in the face of changing client needs and market trends.
- Ensures the escalation of operational, regulatory, and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
- Applies Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties.
- Ensure quality/quantity of processing is maintained as per the SLA.
- Should be capable in handling multiple deadlines.
- Ensure to process all payments in given TAT.
- Understanding of downstream and upstream of payments.
- Drive Partnership value with various internal teams and liaison with onshore and supporting teams.
- Checklist to be maintained and reviewed daily.
- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
- Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business.
- Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution.

**Your skills and experience**
- Diploma/Degree in related discipline (Banking/Finance preferred but not necessary)
- Strong background in Wealth Management products and operations, preferable with 2 - 4 years’ experience
- Ability to work in fast paced environment with different teams cutting across variable functions
- Detailed oriented, highly organized with creative problem-solving skills
- A desire to keep pace product, system and market knowledge in the product line and be open minded, able to share information, transfer knowledge and expertise to team members
- An independent and proactive worker with good communication skills.
- High attention to details and good time management skills are essential

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.