Operation Executive

3 days ago


Navi Mumbai Maharashtra, India commutec.in Full time

**About Company -**

**About us**:

- India's first end-to-end powerhouse management for corporate transportation, products, and services. We stand out with our **expertise in B2B** transportation.
**Our Service**:

- Managed Transportation Shuttle service SAAS Fleet Management corporate rental cars.

**About Company **- Commutec, an IIT alumnus startup nurtured at CIBA under DIIP (DST) since 2019, pioneers tech-enabled Corporate Transportation Solutions. Specializing in daily office commutes, chauffeur car rentals, car leasing, and global travel, we excel in End-to-End Fleet Management and a SAAS-based Employee Transportation Management platform. Started in November 2016, Commutec is India's first end-to-end powerhouse management for corporate transportation, products, and services. We stand out with our expertise in B2B transport operations with our magnificent ops team

**Job description for Operations Executive-Responsibilities**:

- Provide accurate information about rental options, including vehicle availability, pricing, and rental policies.
- Respond promptly to customer inquiries and address any concerns or issues related to reservations.
- Process rental bookings accurately and efficiently using the company’s reservation system.
- Coordinate with other departments, such as the supply team, to ensure the availability of vehicles for reservation.
- Maintain records of reservation transactions and customer interactions in the company database.
- Follow up with customers to confirm reservations and provide relevant details before rental pickup.
- Assist with resolving any disputes or discrepancies related to rental reservations.
- Collaborate with the follow-up team to continuously improve the reservation process and enhance customer satisfaction

**Job Types**: Full-time, Internship

Pay: ₹9,653.42 - ₹25,138.38 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Work Location: In person



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