Processor - Noida

15 hours ago

Noida Uttar Pradesh, India Wipro Limited Full time

Noida, India
- DOP
- 3106112

**Job Description**:

- Role: Processor
- Location: Noida & Gurugram
- Experience: 0-2 Years in back office
- Shift Timing: 05.30 PM to 03.00 AM
- Service agreement: Yes, 12 Months
- Transport: Pick Up & drop
- Should vaccinated with 2 doses
- Interview round: Online assessment & Managerial interview.

Roles & Responsibilities:

- The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge And Client Service:

- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Participates & contributes in daily huddles and status meetings
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
- Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
- Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
- Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage.

Qualifications:
**B.E/ B. Tech/MCA / BCA / Computer science / IT graduated please ignore - Not Eligible**
- Health and Welfare (HW)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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