Banking Customer Service

7 days ago

Thane, India Onesource Atreus Full time

**Customer Service Voice Process + Upselling**
- Hiring for Assistant Manager [Deputy Manager]
- Need minimum 6 months to 2 years of BPO customer service experience.
- Key requirement

1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the

queries & requests to customer's satisfaction.

2) To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Shift Timings : Rotational Males - 24*7, Females - 7 am to 8 pm (Any 9 hours)
- 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
- Salary : Up to 35,000 CTC
- Age - Up to 29 years
- No transportation facility.
- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur), Airoli to Seawoods.

No western line
- Rounds of Interview : HR, TL, Team Manager round.

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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