Automobile Cre(Hyperlocal)

1 week ago

Worli Mumbai Maharashtra, India Deep HR Services Full time

Job Description of Tele caller
- Make outbound calls to prospective customers who have shown interest in buying vehicles, vehicle services, or parts.
- Answer inbound calls from customers inquiring about vehicle models, pricing, promotions, and availability.
- Identify potential leads by contacting customers who have expressed interest in vehicles or services via online inquiries, advertisements, or events.
- Qualify leads by gathering customer information, understanding their needs, and promoting the appropriate vehicles or services.
- Provide detailed information about various automobile models, features, prices, financing options, and promotions to customers.
- Upsell or cross-sell related products (e.g., car accessories, service packages, warranties).
- Follow up with customers who have shown interest in specific vehicles or services, answering any questions they may have and encouraging them to take the next step in the purchasing process.
- Maintain regular contact with leads, potential buyers, and customers for scheduled service reminders, test drives, and new promotions.
- Schedule test drives, service appointments, or consultations with sales representatives for interested customers.
- Work closely with the sales team to convert leads into sales by ensuring that prospects are provided with accurate and timely information.
- Assist in promoting ongoing deals, sales events, or special promotions related to vehicles or services.
- Maintain accurate records of customer interactions, preferences, inquiries, and follow-up activities.
- Use CRM software to track and update customer data, ensuring efficient lead management and communication.
- Collect customer feedback, objections, and preferences to help the marketing and sales teams improve strategies and offerings.
- Provide daily/weekly reports on call outcomes, lead conversions, and sales figures.
- Address customer concerns or complaints about vehicles, pricing, services, or dealership processes, offering solutions in a professional manner.

Skills Required:
Strong communication skills (both verbal and written), with the ability to explain complex automobile features in a simple manner.

Customer service orientation and active listening skills.

Basic understanding of automobile models, features, and pricing.

Persuasion and negotiation abilities to convert leads into sales.

Good organizational and time-management skills to handle multiple leads and follow-ups.

Proficiency with CRM software and other office tools.

Problem-solving attitude, especially for customer concerns.

Qualifications:
High school diploma or equivalent; a bachelor’s degree is a plus.

Previous experience in telecalling, customer service, or sales (preferably in the automobile or related industry).

Knowledge of automobile industry trends and products is an advantage.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- CRE in Automobile : 2 years (preferred)

**Language**:

- Fluent English (preferred)

Work Location: In person

**Speak with the employer**
+91 9820213337

  • Cre Automobile

    2 days ago

    Worli, Mumbai, Maharashtra, India Deep HR Services Full time

    Job Description of CRE - Make outbound calls to prospective customers who have shown interest in buying vehicles, vehicle services, or parts. - Answer inbound calls from customers inquiring about vehicle models, pricing, promotions, and availability. - Identify potential leads by contacting customers who have expressed interest in vehicles or services via...

  • CRE and CRM for Automobile industry

    1 week ago

    Wakad, Pune, Maharashtra, India River Indie Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Wanted CRE and CRM for 2 Wheeler showroom in PuneWakadewadi, PuneShould have atleast 1 - 3 years of experience in Automobile industryExcellent communication skills required in English & MarathiSalary ranges inbetween: 25, ,000 net take homeImmediate joiners requiredContact: Job Types: Full-time, PermanentPay: ₹25, ₹28,000.00 per monthBenefits:Health...

  • Customer Relationship Executive

    2 days ago

    Malad, Mumbai, Maharashtra, India One HR Full time

    Should have good communication skills Pay: ₹35,000.00 - ₹40,000.00 per month **Experience**: - CRE in Automobile Industry: 2 years (required) **Language**: - English (required) Work Location: In person **Speak with the employer** +91 8928162363

  • Customer Care Executive Cre

    6 days ago

    Mumbai, Maharashtra, India Navnit Motors Pvt Ltd Full time

    1) Following-up with customers for car services. 2) Taking Feedback with customers. 3) Maintain Data. 4) Providing information to customers as & when required. 5) Attractive Incentives. **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher...

  • Cre / Receptionist - Two Wheeler Showroom

    2 days ago

    Pune, Maharashtra, India Eduplex services private limited Full time

    CRE / Receptionist - Two Wheeler Showroom **Location**: Pune (Wakdewadi / Baner / Kharadi) **Experience**: 1-4 Years **Salary**: Up to ₹25,000 per month **Job Type**: Full-time, Permanent **About the Role** **Key Responsibilities** - Greet and assist walk-in customers with professionalism and courtesy - Manage front-desk operations including calls,...

  • Customer Relationship Executive

    1 day ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS 1. Conduct annual planning and budgeting for the customer relations department (both Sales and Service) in alignment with Royal Enfield India goals and the dealership senior management ensuring complete process adherence laid down by Royal Enfield India.2. Define customer relationship programs and key initiatives for Sales and Service divisions...

  • Customer Relationship Executive

    6 days ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS 1. Conduct annual planning and budgeting for the customer relations department (both Sales and Service) in alignment with Royal Enfield India goals and the dealership senior management ensuring complete process adherence laid down by Royal Enfield India.2. Define customer relationship programs and key initiatives for Sales and Service...

  • Customer Relation Executive

    4 days ago

    Mumbai, India Apt Resources Full time

    Customer Relation Executive ( CRE ) Locatio: Warli mumbai Rounds-F2F Roles & Responsibilities - Sales - To be responsible for making outbound calls on a daily basis using data provided. - To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. - Handling Customers & their complaints - Feedback...

  • Customer Care Services

    6 days ago

    Mumbai, Maharashtra, India Navnit Motors Pvt Ltd Full time

    1) Following-up with customers for car services. 2) Taking Feedback with customers. 3) Maintain Data. 4) Providing information to customers as & when required. 5) Attractive Incentives. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Higher...

  • Immediate Start: maintenance executive

    2 weeks ago

    mumbai, India Randstad Full time

    1.Maintenance coordinator Male/FemaleBackground: CRE / CRM / Telecaller / Coordinator Automobile workshop Should be able to understand the basic communication from drivers.Must guide drivers effectively based on their concerns shared over a call.Prior experience in a service center or workshop setup is preferred. Background of hiring -Final Inspector /...