
Associate - Catalog, Fr, Merchandizing
1 week ago
Job summary
Core Responsibilities
- Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
- Flexible with working shifts, including night shifts (US hours, if required).
- Willingness to take initiatives & responsibilities including working outside of the "standard" work day
- Ability to work overtime as per business needs
- Maintain records of day-to-day work by updating trackers to reflect work done
- If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
- Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
Skills and Competencies
- Strong written and verbal communication skills
- Strong business communication skills - ability to communicate with internal/external stakeholders clearly and concisely
- MS Excel proficiency - ability to mine voluminous data for specific detail according to instructions provided
- Strong analytical skills - Ability to do high school level arithmetic
- Familiarity with navigating the internet - research techniques on the internet and finding required information quickly
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