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Debt Recovery Agent

3 weeks ago

Basaveshwaranagar Bengaluru Karnataka, India YG Connect Private Limited Full time

Debt Recovery officer Roles & Responsibility

2)Investigating Debtor Profiles: They research and analyze debtor profiles to understand their financial situation, payment history, and ability to repay debts.

3)Negotiating Payment Arrangements: Debt recovery officers negotiate payment terms and arrangements with debtors, aiming to secure timely repayments or settlements.

4)Advising on Financial Matters: They may provide advice and guidance to debtors on managing their finances effectively to meet their debt obligations.

5)Maintaining Records: Keeping detailed and accurate records of all communications, payment agreements, and debt recovery activities is crucial for legal and administrative purposes.

6)Legal Compliance: Debt recovery officers ensure compliance with relevant laws and regulations governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) in the United States.

7)Skip Tracing: They may perform skip tracing techniques to locate debtors who have changed their contact information or are difficult to reach.

8)Collaboration: Working closely with legal teams, credit controllers, and other professionals within the organization to escalate cases as needed and to ensure effective debt recovery.

9)Reporting: Providing regular reports to management on the status of debt recovery efforts, including successes, challenges, and potential risks.

10)Customer Service: Despite the challenging nature of their role, debt recovery officers often maintain professionalism and empathy in their interactions with debtors, striving to achieve a positive outcome for both parties.

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Basaveshwaranagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have DRA?

**Experience**:

- Debt Collection: 1 year (required)

**Language**:

- Kannada (required)

Work Location: In person