Team Member

5 days ago


Mumbai Maharashtra, India Kotak Mahindra Full time

**KRA**:

- Create and publish Business MIS dashboards on daily frequency via Excel
- Attend to queries related to digital offer reloads received from Sales Team
- Attend to and resolve digital technical issues received from Sales Team
- Assign cases via internal portal to Operations team, liaise with Credit and Operations Team to ensure smooth disbursements
- Monitor existing products with a data led keen analytical view
- Liaise with cross functional teams (Sales / Credit / Operations / RPC / BIU / Analytics) to ensure mandated TAT is adhered to
- Data massaging and sharing data cuts to varied Sales Channels engaged in day-to-day Business

Other dynamic KRAs would be added subsequently as per Business Requirements

**Profile Requirements**:

- Graduate with 1-2 years of experience in BFSI (Preferably but not limited to Digital Lending, DSA Pay-outs, MIS, etc.)
- Self-motivated with an attention to detail, and self-starter
- Ability to work independently with mínimal supervision
- Ability to work and deliver timeline based critical activities with significant level of accuracy
- Willing to work from office 6 days / week (3rd, 4th, 5th Saturdays will be work-days)
- Proficient with MS Excel, and all 3 languages (English, Marathi, Hindi) reading, writing, speaking


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