Quality Assurance Tester

**Position**: Quality Assurance Tester

**Location**: Remote

**Essential Duties & Responsibilities**:
1. Complete internal projects as assigned by QA, Client Services, and development teams. Completion of the project may require creating PDWare, Microsoft Word, Excel or Project documents, and gathering information from members of the teams.
2. Develop solid test plans from project information provided: Statements of Work, Functional Specifications, Technical Specifications, Project Plans, and JAD documentation.
3. Develop and execute test cases from written Technical and Functional specifications.
4. Track and document bugs found in the system. Work with the development staff to track and fix bugs before product release.
5. Track test case cycles and pass failure rates of test cases.
7. Understand and be willing to implement automated testing into the SDLC.
8. Hands-on knowledge required for the following automated testing software for at least one testing software suite, Playwright preferred.
9. Prepare regular bug and quality reports to project managers or client services representatives; hands-on knowledge of Jira is desired.
10. Hands-on knowledge of relational databases, Oracle and SQL Server, required.
11. Hands-on knowledge using database management tools, such as SQL Developer and Enterprise Manager, (or equivalent) required.
14. Answer customer support phone calls, open support tickets in customer support software, work with team to resolve customer issues in a reasonable timeframe.
15. Provide feedback on automated testing tools and strategies that will fit within the Neometrics product suite and SDLC.
16. Prepare prototype automated test packages to compare test suites and provide feedback on best packages.

**Qualifications Requirements**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**
- Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
- A minimum of two to four years of related experience and/or training is required.
- At least two years of hands-on experience developing Windows-based software using SQL is mandatory.
- Proficiency in C# and Borland Delphi with at least two years of experience in each is required.
- Experience with call tracking systems used for monitoring and coaching software development staff is also mandatory.

**Language Skills**:Able to communicate fluently in English, written and spoken.

**Mathematical Skills**
- Ability to work with mathematical concepts such as probability, statistical inference, and the fundamentals of plane and solid geometry and trigonometry.

**Other Skills and Abilities**
- High proficiency with automated software testing tools and testing suites.
- Expertise with Microsoft SQL Server and Oracle databases, including PL/SQL and package development
- Experience using SSRS, Power BI, and Crystal Reports for reporting and analytics
- Familiarity with systems (hardware and software) development processes.
- Experience with advanced Windows-based programming concepts
- Working knowledge of SOA, including Web Services, APIs, and WCF technologies
- Proficient with Microsoft Project, Visio, Excel, and Word
- Experience in Rapid Application Development (RAD) environments and QA processes
- Understanding of the full Secure Software Development Life Cycle

**PHYSICAL DEMANDS**: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk, or hear. The employee is regularly required to work at a keyboard and computer. Specific vision abilities required by this job include close vision and the ability to adjust focus.

**Other duties**: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any given time, with or without notice.

**We offer**
- The role is a work-from-home remote position.
- Minimal travelling: less than 5%.
- Collaborative and international environment with different cultures.
- English company language.

**EEO Statement**:Natus Sensory is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.