Front Desk Receptionist

3 days ago

Calicut, India Malabar institute of Cosmetology and Aesthetics Full time

We are seeking a proactive and patient-oriented Front Office Executive to join our esteemed skin clinic. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk.

**Responsibilities**:

- Greet patients in a warm and welcoming manner as they arrive at the clinic.
- Manage appointments, scheduling, and cancellations efficiently using our appointment management system.
- Coordinate with the clinical staff to ensure timely and seamless patient flow.
- Maintain cleanliness and organization at the front desk and waiting area.
- Handle patient registrations, forms, and payments accurately.
- Assist patients in completing necessary paperwork and medical history forms.
- Educate patients about our clinic's services, products, and procedures.
- Collaborate with other team members to achieve clinic goals and objectives.
- Handle any patient concerns or complaints effectively and escalate issues to the management when necessary.
- Perform general administrative tasks such as filing, scanning, and data entry.

**Requirements**:

- Proven experience as a Front Office Executive, Receptionist, or similar role, preferably in a medical or skincare setting.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer skills, including MS Office and appointment scheduling software.
- Ability to maintain a professional and courteous demeanor under pressure.
- Knowledge of skincare treatments, products, and terminology is a plus.
- Flexibility to work evenings or weekends as needed.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Calicut, Kerala (required)

Ability to Relocate:

- Calicut, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8156903300

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