Associate Iii

Role Proficiency:
Independently handle Semiconductor Lab Management effectively and guides other associates

Outcomes:

- Proactively identify client requirements and implement based on policies and without any process violations
- Involve in distributing tasks to the team
- Provide suggestion on process or method that can be implemented based on user requirement
- Ensure compliance in all lab audits (internal and external)
- Enable lab Staging and Scrapping tasks
- Perform high complexity board setup.
- Perform high complexity SMD level rework
- Perform first level debug for high complexity motherboard
- Ensures efficient operation and utilization of lab equipment/ Materials / Lab benches and Lab Floor space
- Complete arrangement for repair and calibration of major equipment.
- Enable lab Inventory handling.
- Ensure compliance to 6S process.
- Handle shipments (inbound and outbound) utilizing shipment management tools.
- Mentor Associate Lab managers to effectively perform in their roles
- Set FAST Goals and provide feedback to FAST goals of mentees

Measures of Outcomes:

- Adherence to lab process and standards
- Adherence to schedule and timelines
- Adhere to SLAs
- Reduction of reoccurrence of handling errors as per SLA
- Defined productivity standards for lab process
- Completion of all mandatory training requirements

Outputs Expected:
Compliance:

- Support information governance activities and audit preparations.

Configure:

- Setup basic lab set up and of host and network

Document:

- Create documentation for own work as well as perform peer review of documentation of others' work

Inventory Management:

- Lab asset tracking / Lab internal transfer monitoring and control
- Prepare detailed reports on inventory operations
stock levels
and adjustments
- Perform periodic analysis to predict potential inventory problems
- Prepare the material purchase list
- Order new supplies avoiding inefficiencies or excessive surplus.

Manage knowledge:

- Consume and contribute to lab related documents
share point and client universities.

Status Reporting:

- Status report of assigned tasks
- Compliance to lab related reporting standards and process

Mentoring:

- Mentor Associate II - Lab Management and Associate I - Lab Management on the team
- Set FAST goals and provide feedback of FAST goals of mentees

Skill Examples:

- Explain and communicate to the customers
- Estimate time effort and resource requirements for task deliverables
- Perform tasks in the customer or target lab environments
- Work in a team environment
- Good written and verbal communication abilities
- Proactively ask for and offer help
- Strong planning organizing and time management skills

Knowledge Examples:

- Proficient in at least one Inventory management tool
- Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
- Knowledge of stock accounting program Microsoft Excel PowerPoint.
- Knowledgeable on customs clearance

Additional Comments:

- Installation and configuration of Windows server 2016 & 2019 for VPRO validation setup. - BKC issues (Best known configuration), Silicon Upgrade with Bios & Build flashing - New Board Setup, Android, window OS Installations installation with supporting driver - Experience in testing Intel platforms and its components - Troubleshooting all other Windows system OS and Application-related Issues for the Users - Reserving IP for dedicating KVM and server machine. - KVM configuration - Flashing different type of FW through Dediprog, PSOC, Adwork ,Cypress tool - Debug on not working platforms using the postcodes - To flashing the BKC by using TTK - Python SV updating for unlocking the PCH - Connection of JTAG for all the platforms for capturing the logs - Firmware up gradations; OS up gradations; Application up gradations on all on-going projects - Installing and configuring Windows10 with required software’s according to lab requirement - Configuring and troubleshooting on network issues - Working on disk related issues and providing fix - Cloning of disk image, HDD to HDD and HDD to ISO/IMG image - Creation, Deletion, Modification (Add or Remove) of system names, Groups and OU - Updating latest drivers to docking stations (HP, Lenovo, DELL, OWC) - Joining host machines to intel domain - Vendor co-ordination for Hardware issues