Data Steward

Data Steward

**Location**

India, Remote (Work from anywhere in India)

**Minimum Qualification**

B. Tech. (or equivalent) from an accredited institution

**Indicative Experience**

4+ years

**Domain**

Corporate Data Management, Master Data Management

**Other benefits**

Health Insurance, Provident Fund, Life Insurance, Reimbursement of Certification Expenses, Gratuity, 24x7 Health Desk

**About Norstella**

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker'”and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle '”and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:
Citeline accelerate the drug development cycle

Evaluate bring the right drugs to market

MMIT identify barrier to patient access

Panalgo turn data into insight faster

The Dedham Group think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Description

We are looking for a motivated and experienced Data Stewards to join our team and help us with keeping our core data domains up to date, and accurate and facilitate the usage of the master data and segmentations across Norstella. You will be responsible for the management and ownership of the Norstella Customer Master Database and other core data hierarchies, ensuring its optimal functionality and reliability. Additionally, you will play a key role in implementing and maintaining robust data governance practices across the organization.

**Key Duties & Responsibilities**

o Oversee the day-to-day operations of the customer master data and other core hierarchies.

o Assuring quality of and improving trust in master data quality, consistency and completeness among users

o Collaborate with cross-functional teams to understand business requirements for customer segmentation and how it can be used across Norstella

o Regularly update and refine segmentation within the master data to support commercial growth

o Assign segments to new accounts as they are identified in a timely matter to ensure correct pricing is used for quoting.

o Acting as the point of contact for change/challenge or potential impact on data and collaborating with relevant data groups

o Work closely with Salesforce administrators to integrate customer segmentation across multiple Salesforce instance.

o Develop and review reporting to ensure consistency for accounts common across instances.

o Develop and maintain strong understanding of the data landscape primarily in Salesforce.

o Collaborate with stakeholders on Establishing data-quality metrics and requirements, including defining the values, ranges, and parameters that are acceptable for each critical data element

o Ongoing and detailed evaluation of data quality, the identification of anomalies and discrepancies, and the contribution of expertise to understand the root cause

o Monitoring lifecycle of the master data
- Facilitating development and consistent use of Data Standards and Procedures, Standard master data management-related definitions, Data resources

o Collaborate with the Data & Integrations Hub on changes needed for the Customer Master and relevant data hierarchies

o Work with the Business Intelligence and Data Hub team to develop insights where Customer Segmentation is required.
- Providing expert knowledge (including internal and external standards) and proficiency in understanding and usage for a given master domain
- Providing insights into how and where teams can use data to help in day-to-day decision-making

o Collaborate with the Data & Integrations Hub on changes needed for the Customer Master and relevant data hierarchies

**Key Requirements**

Proven experience in data management in Commercial and Customer data domain

Understanding the sales operations processes and flows

Knowledge of Customer Segmentation scoring techniques

Familiarity with the Customer Databases like Dun & Bradstreet, ZoomInfo, Bains, allowing for prospecting and deeper market penetration.

Hands on experience in data management and master data technologies and concepts

Strong analytical ability and able to prioritize multiple projects

Good under