E-commerce Executive

**Location**: Daryaganj, Ansari Road, New Delhi (On-site) **Job Type**: Full-time (Initial 3-month probation, with permanent conversion based on performance) **Salary Range**: ₹8,000 - ₹12,000 per month (based on experience and skills) **Experience Required**: Minimum 6 months in Ecommerce Operations **About Us**: Web Tech Solutions is a fast-growing ecommerce company specializing in online marketplace management. We work with top platforms like **Amazon, Flipkart, Meesho, and more**, helping brands maximize their digital sales. Join our team to gain hands-on experience in India’s booming ecommerce industry while working in a collaborative and growth-focused environment. As an **Ecommerce Executive**, you will be responsible for managing day-to-day operations across multiple online marketplaces. You’ll work closely with the operations and marketing teams to ensure smooth order processing, optimize product listings, and enhance customer satisfaction. This role is ideal for someone who is detail-oriented, tech-savvy, and eager to grow in the ecommerce domain. **Key Responsibilities:1. Product Listing & Catalog Management** - Create, upload, and optimize product listings on **Amazon, Flipkart, Meesho, and other platforms**. - Write compelling product titles, descriptions, and bullet points using **SEO best practices**. - Ensure high-quality product images and A+ content (where applicable). - Regularly update pricing, inventory, and stock availability. **2. Marketplace Operations & Order Processing** - Monitor daily orders and ensure timely dispatch & delivery. - Coordinate with logistics partners (Delhivery, Ecom Express, etc.) for smooth order fulfillment. - Handle returns, refunds, and customer complaints efficiently. - Track and maintain **seller performance metrics** (Order Defect Rate, Cancellation Rate, etc.). **3. Sales & Promotions** - Assist in running marketplace promotions (Lightning Deals, Discount Coupons, Festive Sales). - Help manage **Amazon PPC & Flipkart Ads** (basic knowledge preferred). - Analyze sales reports and suggest strategies to boost conversions. **4. Customer Service & Review Management** - Respond to customer queries and reviews professionally. - Address negative feedback and work on improving seller ratings. - Maintain a high standard of customer satisfaction. **5. Competitor & Market Research** - Track competitor pricing, promotions, and best-selling products. - Identify trends and suggest new product opportunities. **Skills & Qualifications**: ✔ **Minimum 6 months of experience** in ecommerce operations (Amazon Seller Central/Flipkart Seller Hub preferred). ✔ Basic knowledge of **Excel/Google Sheets** (pivot tables, VLOOKUP, data analysis). ✔ Strong written and verbal communication in **English & Hindi**. ✔ Ability to multitask and work in a fast-paced environment. ✔ Keen eye for detail and problem-solving skills. ✔ Familiarity with **inventory management tools** is a plus. **Why Join Us?** **Growth Opportunities**: Learn advanced ecommerce strategies and grow into higher roles. **Hands-on Experience**: Work directly with top marketplaces and digital marketing tools. **Supportive Team**: Friendly work culture with mentorship from industry experts. **Work Schedule & Benefits**: - **Working Days**: Monday - Saturday (10:00 AM - 6:30 PM) - **Paid Leaves & Holidays**: - **Informal & Energetic Work Environment** **How to Apply?** **"Application for Ecommerce Executive - [Your Name]".** **Key Enhancements**: - **Salary Range Adjustment** - Now **₹8,000-₹12,000** to attract better talent. - **Added "Why Join Us?" Section** - Makes the job more appealing by highlighting growth and learning opportunities. - **Professional Yet Engaging Tone** - Balances formality with a welcoming vibe. Pay: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Paid sick time - Paid time off Schedule: - Day shift Work Location: In person