Restaurant Captain

**Key Responsibilities**
- **Guest Interaction**:

- Welcome and greet guests warmly, ensuring they feel valued.
- Present menus, provide recommendations, and answer queries regarding food and beverages.
- Handle special requests, dietary preferences, and complaints with professionalism.
- **Service Oversight**:

- Coordinate and monitor table assignments, ensuring an even flow of guests to the service team.
- Ensure orders are accurately taken and relayed to the kitchen or bar in a timely manner.
- Oversee the service staff to ensure adherence to quality and service standards.
- **Team Leadership**:

- Train, mentor, and supervise service staff, including waiters and stewards.
- Assign duties to team members and monitor performance.
- Step in during peak hours to support the team as needed.
- **Operational Support**:

- Maintain an up-to-date knowledge of menu items, ingredients, and kitchen operations.
- Ensure compliance with food safety, health, and hygiene regulations.
- Manage inventory of tableware and service supplies.
- **Reporting and Coordination**:

- Communicate effectively with chefs, bartenders, and managers to ensure seamless operations.
- Provide feedback to the management on customer experience and service gaps.
- Help implement service policies and standards as directed.

**Qualifications & Skills**
- Previous experience in a similar role in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills.
- Leadership qualities with the ability to manage a team efficiently.
- Good knowledge of food and beverage, including service standards and etiquette.
- High attention to detail and strong organizational skills.
- Ability to handle pressure in a fast-paced environment.

**Work Environment**
- Collaborative interaction with team members and guests daily.
- Flexible to work during weekends, holidays, and evenings.

**Job Types**: Full-time, Permanent

Pay: ₹11,674.08 - ₹19,251.30 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person