Ar Caller- Vob Associate-rcm

1 week ago

Kochi Kerala, India Cascade Revenue Management Full time

**VOB Associate**

As an VOB specialist, main responsibilities will include verifying each patient’s eligibility

and benefits before the patient’s visit.

Reports To: Team Leader Billing

**Responsibilities**
- Contact insurance companies to verify patient insurance coverage
- Maintain a system for initial and subsequent verification of benefits
- Prepare call notes, initiate or execute the corrective measures
- Record the actions and post the notes on the customer’s revenue cycle platform.
- Use appropriate client specific call note standards for documentation
- Adhere to information security guidelines
- Be in the center of ethical behavior and never on the sidelines
- Accurately and efficiently compile medical records according to carrier-specific criteria.
- Submit medical records via fax, mail, and/or insurance portals.
- Communicate with insurance carriers to obtain and validate information.
- Collaborate and complete VOB requests within the allocated time.
- Maintain strict confidentiality of patient PHI (Protected Health Information) according to

HIPAA.
- Verifying eligibility and benefits for prospective clients
- Following up on authorizations obtained
- Preparing documents for meetings, staff and clients
- Scanning, faxing, filing and mailing medical records

**Minimum Educational Qualifications**
- Any graduation

**Minimum Previous Experience**
- Should have worked as an VOB Specialist for at least 1 year with medical billing service

providers.
- Experience can be anywhere between 1-4 years.

Other Skills:

- Good knowledge of revenue cycle, Eligibility & Benefits Verification and Prior

Authorization
- Positive attitude to solve problems
- Ability to absorb client’s business rules
- Knowledge of generating report
- Strong communication skills with a neutral accent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Work Location: Hybrid remote in Ernakulam, Kerala

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