Ar Caller- Vob Associate-rcm

1 week ago

Kochi Kerala, India Cascade Revenue Management Full time

**VOB Associate** As an VOB specialist, main responsibilities will include verifying each patient’s eligibility and benefits before the patient’s visit. Reports To: Team Leader Billing **Responsibilities** - Contact insurance companies to verify patient insurance coverage - Maintain a system for initial and subsequent verification of benefits - Prepare call notes, initiate or execute the corrective measures - Record the actions and post the notes on the customer’s revenue cycle platform. - Use appropriate client specific call note standards for documentation - Adhere to information security guidelines - Be in the center of ethical behavior and never on the sidelines - Accurately and efficiently compile medical records according to carrier-specific criteria. - Submit medical records via fax, mail, and/or insurance portals. - Communicate with insurance carriers to obtain and validate information. - Collaborate and complete VOB requests within the allocated time. - Maintain strict confidentiality of patient PHI (Protected Health Information) according to HIPAA. - Verifying eligibility and benefits for prospective clients - Following up on authorizations obtained - Preparing documents for meetings, staff and clients - Scanning, faxing, filing and mailing medical records **Minimum Educational Qualifications** - Any graduation **Minimum Previous Experience** - Should have worked as an VOB Specialist for at least 1 year with medical billing service providers. - Experience can be anywhere between 1-4 years. Other Skills: - Good knowledge of revenue cycle, Eligibility & Benefits Verification and Prior Authorization - Positive attitude to solve problems - Ability to absorb client’s business rules - Knowledge of generating report - Strong communication skills with a neutral accent **Salary**: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund - Work from home Schedule: - Monday to Friday - Night shift - US shift Supplemental pay types: - Overtime pay - Performance bonus Work Location: Hybrid remote in Ernakulam, Kerala

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