Intern, Managed Services

7 days ago

Pune Maharashtra, India MindTickle Full time

**Who we are**

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave: Revenue Enablement Platforms, Q3 2024

**Job Snapshot**

We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients' unique business needs.

**What’s in it for you?**:
- Develop and oversee learning programs on the Mindtickle platform.
- Execute ad-hoc administrative tasks on the Mindtickle platform.
- Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform.
- Foster strong relationships with other service teams.
- Ensure timely communication and updates to internal teams throughout the project lifecycle.
- Efficiently manage multiple projects simultaneously, adhering to SLAs.
- Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference.
- Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC.
- Communicate deliverables to clients/Internal team.

**We’d love to hear from you if you**:
- Strong verbal and written communication skills.
- Bachelor’s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently.
- Keen attention to detail and adeptness in comprehending problem statements.
- Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies.

**Our culture & accolades**

As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.

Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.

Mindtickle is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

  • International Customer Service Advisor

    4 days ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Job Title: Customer Service (International Voice Process) Eligibility Criteria: Any graduate Fresher OR minimum 1 years of experience in any domain (International or Domestic both) Must have Fluent communication Fresher CTC : Upto 3.2 LPA **Salary**: Upto 5 Lpa +Allowance + incentives Immediate Joiners 5 days working with 2 days split off 24*7 Shifts...

  • Customer Service Associate/international Voice

    2 days ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **Hiring For International Voice Process || Customer Service** **Min Qualification**-12th pass **Required exp**: - 1 year experience in International Voice Process **Package**: - Upto 5.5 LPA(Hike based on last package) **Location**: - Pune **Work Mode**: - Office **Shifts-**24*7 Shifts **Working days**-5 days working **Transport-**Both side...

  • SIAM IT Service Manager

    21 hours ago

    pune, India Tata Consultancy Services Full time

    Must-HaveSignificant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework and service value chain, including but not limited to: - Incident Management (including Major Incident Management), Problem Management Knowledge Management, Service Request Management, Service Level...

  • SIAM IT Service Manager

    1 day ago

    Pune, India Tata Consultancy Services Full time

    Must-HaveSignificant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework and service value chain, including but not limited to: - Incident Management (including Major Incident Management), Problem Management Knowledge Management, Service Request Management, Service Level...

  • SIAM IT Service Manager

    12 hours ago

    Pune, India Tata Consultancy Services Full time

    Must-Have Significant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework and service value chain, including but not limited to: - Incident Management (including Major Incident Management), Problem Management Knowledge Management, Service Request Management, Service Level...

  • Client Servicing Intern

    2 weeks ago

    Mumbai, Maharashtra, India Ottoedge Services LLP Full time

    We are currently seeking a talented Client Servicing + Marketing Intern to join our dynamic team. Below are the key responsibilities. - Assist in managing day-to-day client communication. - Ensure a high level of client satisfaction by addressing their needs, queries, and concerns. - Coordinate with other departments to ensure seamless service delivery to...

  • Client Servicing Intern

    2 weeks ago

    Mumbai, Maharashtra, India Ottoedge Services LLP Full time

    We are currently seeking a talented Client Servicing + Marketing Intern to join our dynamic team. Below are the key responsibilities. - Assist in managing day-to-day client communication. - Ensure a high level of client satisfaction by addressing their needs, queries, and concerns. - Coordinate with other departments to ensure seamless service delivery to...

  • IT Service Desk Intern

    2 weeks ago

    Pune, Maharashtra, India CrowdStrike Full time

    #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

  • International Customer Service Representative

    2 weeks ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    _**VIBRANTZZ MANAGEMENT SERVICES- HIRING FOR INTERNATIONAL BPO FOR CUSTOMER SERVICE EXECUTIVE**_ Location - MUMBAI, NAVI MUMBAI AND THANE Qualification - HSC or Graduate fresher can apply **Salary range - 10,000-45000** Shifts - US,AUS and UK One way transport will be provided. 5 days working and 2 Rotational week offs. Regards, Trupti...

  • International - Customer Service

    7 days ago

    Mumbai, Maharashtra, India Vibrantzz Management Services Full time

    Currently hiring for International BPO Customer Service. Location - MUMBAI Specifically Some of the main Location in Mumbai is: - Malad, Chandivali, Powai, Thane, Vikroli and Airoli Openings for shifts such as US, UK and AUS Timings are as follows: - US - 05:30pm to 10:30am any 9 hours. UK - 11:30am to 03:00am any 9 hours. AUS - 03:00pm to 03:00am...