Automation Architect, Enterprise Technology Group

**POSITION DETAILS
**POSITION
**Automation Architect, Enterprise Technology Group
**FUNCTION
Enterprise Technology Group

**SUPERVISOR POSITION
Head - Revenue Applications, Enterprise Technology Group

**SUPERVISOR NAME
Alok Barua

**BAND / LEVEL
Band E2

**LOCATION
Mumbai

**POSITION PURPOSE
The position/ role will be accountable for Identifying and implementing new age technologies in the cutting edge & dynamically changing intelligent automation to cater business requirement.

**POSITION SPECIFICATION
**Education
Degree in computer science, information systems or equivalent

**Experience
Minimum of 8-9 Yrs. experience in new technology.

Expertise in at least one of market leading RPA platforms such as Blue Prism, Automation Anywhere, UI-Path and deep understanding of technology and architecture concepts.

**Must be Adept at**:

- **Workflow & Design Architecture**:

- **Requirements Gathering, Agile/Scrum**:

- **RPA Tool - Automation Anywhere/ UiPath/ Blue Prism
**TECHNICAL COMPETENCIES
**BEHAVIORAL SKILLS & COMPETENCIES
- Strong understanding of RPA concepts and market
- Process assessment experience for end-to-end process automation including RPA proof of concepts
- Prior experience in business analysis & process re-engineering
- Tool Optimization
- Knowledge of SDLC, IT strategy, process excellence
- Strong problem solving, analysis, and design skills
- Presentation skills with ability to communicate at executive level
- Program/Project Management
- Vendor & Stakeholder Management

**JOB PURPOSE, ACCOUNTABILITIES and KPIs
**Job Purpose
- Identify and implement new age technologies in the cutting edge & dynamically changing intelligent automation to cater to business requirements
- Manage enterprise projects to achieve operational efficiency, cost reduction and operation transparency
- Manage new process initiatives through Intelligent Automation to achieve enhanced consumer engagement and inter-department synergies.
- Analyse client processes, and identifies RPA opportunities
- Recommend RPA approach and strategy based on analysis and client RPA maturity
- Ensure smooth delivery of the RPA solution
- Provide continuous advice and best practices to RPA developers and Project Manager related to delivery approach and strategy
- Be an integral part of Program management team & continually ideate to strengthen our automation footprint

**Key Accountabilities
- Identify innovations, automation pipeline using RPA, future growth opportunities for exploration.
- Lead the research projects in collaboration with identified academic partners and relevant domain experts.
- Be responsible for leadership in planning and execution of all business/process automation initiatives including but not limited to - RPA (Robotic Process Automation)
- Manage the business case, development, user acceptance and completeness.
- Perform project selection criteria (example, cost, feasibility and impact).
- Project Management - manage, plan, and prioritize projects.
- Change Management - work with the stakeholders to establish best practices and incorporate operational changes brought about by optimization initiatives.
- Liaise with the relevant cross-functional in-house departments
- Lead scope determination and implementation with relevant vendors and third-party collaborators
- Manage delivery of problem management & continuous improvement projects, from Feasibility phase to completion
- Identify innovations, future growth opportunities for exploration
- Identify the right design, solution for the improvements
- Identify and document high level risks, assumptions and constraints based on current environment, historical data and identify project limitation and propose implementation approach.

**Key Performance Indicators
- Delivering Reliable & Secure Operations - Ensure Run Operations
- System Performance Optimization - Deliver continuous optimizations
- Resilience and Availability - Ensure Availability and Resilience of infrastructure and operations
- Thought leadership and support to vendor partner teams in driving clarity of solution requirements, high level design and time estimates