Urgent Hiring for Customer Support Executive@mohali

2 weeks ago

Chandigarh Chandigarh, India Maa Ganga Travels Full time

Full job description

**Responsibilities**:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Job Types**: Full-time, Permanent

Schedule:

- Night shift
- Rotational shift

**Language**:

- English (preferred)

Work Location: In person

More Information Call Us--9646969705

**Job Types**: Full-time, Fresher

Pay: ₹17,936.65 - ₹29,448.06 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9646969705

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