Tellecaller
2 weeks ago
Job Title: Tele caller
Experience: 3 to 5 Years
Location: Jayanagar, Bengaluru
Work Mode: Work from Office
Job Summary:
We are seeking an experienced Telecaller with strong communication and persuasion skills to handle client coordination and daily follow-ups. The role involves maintaining regular contact with clients, collecting required information, and ensuring smooth day-to-day communication and updates.
Key Responsibilities:
- Make regular calls to clients for collecting data, updates, and follow-ups on assigned
activities.
- Maintain a daily record of client communication and ensure timely sharing of
information with internal teams.
- Coordinate between clients and respective team members for any queries or
requirements.
- Ensure accurate data entry and tracking of client responses and updates.
- Maintain professionalism and build positive client relationships through clear and
courteous communication.
- Assist the HR/Admin/Accounts team in gathering information or updates related to
client deliverables when needed.
- Meet daily/weekly call and update targets as assigned.
Required Skills & Qualifications:
- Graduated in any discipline.
- 3 to 5 years of experience in telecalling, client coordination, or customer handling
roles.
- Excellent verbal communication in English and Hindi (additional languages are a plus).
- Strong convincing ability and a professional telephone manner.
- Good knowledge of Excel or basic data tracking tools.
- Proactive, organised, and comfortable managing daily client communication.
- Must be willing to work from the office.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹400,000.00 per year
Application Question(s):
- How many years of experience do you have in telecalling or client coordination roles?
- Are you comfortable making daily calls and following up with clients for updates and information?
- Can you confidently communicate in English and Hindi (both verbal and written)?
- What are your salary expectations for this role?
- What is your current notice period or earliest joining availability?
Work Location: In person
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