Medical Receptionist

3 days ago


Allahabad, India vijay memorial hospital Full time

**Medical Receptionist**

**Summary**:
The Medical Receptionist is the first point of contact for patients and visitors at a healthcare facility. This role is responsible for managing front-desk operations, including greeting patients, scheduling appointments, handling medical records, and ensuring smooth communication between patients and medical staff.

**Key Responsibilities**:

- Greet patients and visitors in a courteous and professional manner.
- Schedule and confirm appointments using medical scheduling software.
- Answer phone calls, respond to inquiries, and direct calls to appropriate departments.
- Register new patients and update existing patient information in the system.
- Verify insurance details and assist with billing and co-payment processing.
- Maintain patient confidentiality in compliance with HIPAA or other applicable regulations.
- Prepare and manage medical records, charts, and other documentation.
- Coordinate with medical staff to ensure smooth patient flow and timely appointments.
- Keep the reception area clean, organized, and stocked with necessary materials.
- Handle administrative tasks such as faxing, scanning, filing, and data entry.

**Key Skills and Qualifications**:

- High school diploma or equivalent; certification in medical administration is a plus.
- Proven experience as a receptionist, preferably in a healthcare setting.
- Proficiency in medical office software (e.g., EHR/EMR systems).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Basic knowledge of medical terminology and insurance procedures.
- Ability to remain calm and professional under pressure.
- Strong attention to detail and customer service orientation.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

Expected Start Date: 25/04/2025


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