House Keeping Desk Attendant

2 days ago

Bengaluru Karnataka, India The Fern Residency, Yeshwanthpur-Bengaluru Full time

A housekeeping desk attendant, also known as a housekeeping control desk attendant, receives guest requests, assigns tasks to housekeeping staff, and maintains records. They also ensure that the housekeeping cart is stocked and ready to use.

**Responsibilities**:

- ** Respond to requests**: Respond to guest requests, such as for extra towels, blankets, or baby-sitting services- **
Assign tasks**: Assign housekeeping staff to rooms and tasks, such as making beds or cleaning bathrooms- ** Maintain records**: Maintain records of guest requests, room status, and maintenance issues- **
Stock supplies**: Ensure the housekeeping cart is stocked with supplies, such as toiletries, linens, and beverages- **
Report issues**: Report technical or safety issues to maintenance- **
Post bills**: Post laundry and mini bar bills to guest accounts- ** Track keys**: Maintain a key rack and track keys with a key control register- **
Provide information**: Provide information to floor staff about group arrivals, VIP guests, and rooms with Do Not Disturb (DND) signs

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