
Account Executive
2 days ago
**About Shelf Merch**
Shelf Merch is a next-gen Merchandise-as-a-Service (MaaS) platform helping creators, brands, and enterprises build, manage, and scale their branded merchandise with zero inventory risk. We handle everything from design to delivery - powered by AI and on-demand production.
**Role Overview**
As an Account Management Executive, you’ll be the bridge between clients and our internal teams. You'll support day-to-day operations, coordinate merchandise campaigns, and ensure a seamless client experience from onboarding to execution.
**Key Responsibilities**
- Serve as a primary point of contact for clients, resolving queries and managing expectations.
- Assist in planning and executing merchandise campaigns end-to-end.
- Coordinate with design, production, logistics, and tech teams to ensure timely delivery.
- Track account health metrics, reporting regularly on performance and engagement.
- Identify upsell or cross-sell opportunities within existing accounts.
**Qualifications**
- 1-2 years of experience in account management, client servicing, or operations.
- Strong communication and coordination skills.
- Attention to detail with a proactive, problem-solving mindset.
- Familiarity with merchandise, e-commerce, or marketing is a plus.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- HITEC City, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Account management: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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