Customer Service

1 week ago

Indore, India Torenia Technologies Pvt Ltd Full time

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Job Types**: Full-time, Part-time, Regular / Permanent, Freelance, Internship, Fresher
Part-time hours: 54 per week

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9009873447

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