Aftersales Executive

What you will be doing:

- Managing the stockyard process and ensure smooth delivery of cars to the dealers
- Inspecting customer car and preparing inspection report at the stockyard to ensure there is no Inspection Miss(Raise IM proactively to the right stakeholders before delivery so that necessary action can be taken)
- Estimate the repair work needed by the used car & manage dealer backout process(if any)
- Handling all customer documents after the car is purchased by the Franchise store and ensuring smooth transit of purchased car from store to stockyard
- Cultivating successful relationships with retail team(Franchisee team) by completing each transaction in a quick and efficient manner
- Support & Mentor IE of the Franchisee partner so that IMs are least and dealer back outs are bare minimum
- Individual will be required to do multitasking and operate between Franchisee Store and Stockyard hence ‘Action for Bias’, Hustling attitude is a must
- Do regular inventory health check(Preventive) for the cars kept in stockyard and constantly follow up with the dealers to pick the cars on time (Ensure inventory days are under 4-5 days)

Who we’re looking for
- Prior used car market experience would be an add on advantage.
- Experience in service industry or used car market is a must.
- Good knowledge on existing and upcoming model/variants is desired
- Strong customer handling & Communication skills
- Strong business judgment to be able to evaluate market price of the car based on its condition and other factors such as depreciation, model, etc.
- Strong technical expertise in understanding of engine, parts/ components, and everything technical.
- Experience in the after-sales with a trusted OEM (Honda, Hyundai, GM, Toyota, BMW etc)

What we’ll give you
- Opportunity to work in an early stage growing company
- To be part of the used car industry in its nascent stage
- Becoming the driver of growth for city business
- We look forward for enthusiasm which is collaborative and infecting for our fast-paced
- growth targets.

What you need to know about us:

- OLX Autos is setting up an innovative drift in used cars sales. Our nationwide network of purchase centers use an internally developed algorithm, and a professionally trained team to conduct inspections
- OLX Autos is part of the OLX Group, a global product and tech company with 17 brands, +40 countries, +5000 people and one mindset.
- Our mission is to make it super easy for people to buy and sell almost anything, boosting local economies.
- We are proud to be different, and we work differently too. We combine the spirit and agility of a start-up with the maturity that comes from being part of a 100 year old company.
- We are curious, ambitious and allergic to corporate interference. We improvise, experiment and push each other further, embracing uncertainty and driving change.

If you are as excited as us about this position and our company, we hope you join us If you’d like to learn more about the OLX Group take a look at the other parts of our website. And remember, we are an equal opportunities employer.

Pay: ₹400,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (required)

**Experience**:

- total work: 3 years (required)