Domain Trainee

**Ready to shape the future of work?**

**At Genpact, we**don’t** just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re** leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how**we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

**If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team**that’s** shaping the future, this is your moment.

**Responsibilities**:
**Facilitate**training sessions** to**enable knowledge transfer of a new transition**

**Enhance team’s**knowledge of commercial insurance principles**by conducting sessions**

**Perform**quality audits** and provide constructive feedback to team members to drive continuous**performance**improvement.

**Serve as a communication bridge between clients and internal teams, ensuring seamless**updates and**timely** responses to inquiries** from client SMEs**

**Maintain**comprehensive and**accurate** documentation** of client interactions, processes, and knowledge resources.**

**Administer**monthly**process**knowledge assessments** (PKTs)** and**identify** training needs (TNIs) **to**address skill gaps effectively**.**

**Ensure**adherence to**established** controls** by reviewing exceptions,**identifying** duplicate policies, and validating** transactions before processing.**

**Foster a culture of knowledge sharing and operational excellence by mentoring team members and reinforcing the importance of compliance and quality standards.**

**Qualifications**:
**B. Com**/ BBA /**MBA - Finance**

**Minimum**qualifications**
- **Graduation (B. Com preferable)**

**Work experience**:
**Essential skills**:
**An** accounting c**ertification like**Associate in Insurance Accounting and Finance** (AIAF)**/**Insurance Accounting Fundamentals**would be an edge**

**Strong knowledge of**audit processes** and**coaching methodologies** to drive performance improvement.**

**Exceptional**verbal and written communication skills**, ensuring clarity and professionalism in all interactions.**

**Advanced**analytical and problem-solving abilities** to address challenges effectively and deliver actionable solutions.**

**Demonstrated ability to**foster productive relationships with clients and internal teams**, promoting collaboration and trust.**

**Self-motivated and dedicated to achieving excellence in all tasks and responsibilities.**

**Genuine enthusiasm for working with people, fostering teamwork, and building strong connections.**

**Meticulous attention to detail to ensure**accuracy and quality in deliverables**.**

**Technical skills**:
**Strong understanding of**insurance concepts and terminology**, with the ability to interpret complex industry language effectively.**

**Hands-on experience in**insurance brokerage and binding activities**, ensuring seamless execution of processes.**

**Proficiency** in MS Excel (including knowledge of Macros), MS Word, MS PowerPoint, Power Automate, and other productivity tools.**

**Skilled**to**conduct** root-cause analysis** to**identify** and address process gaps, driving knowledge **improvements.**

**Collaborative mindset focused on resolving issues with partners, peers, and sub-process areas through data-driven and fact-based approaches**

**Why join Genpact?**
- **Be a transformation leader - Work at the**cutting edge** of AI, automation, and digital innovation
- **Make an impact - Drive change for global enterprises and solve business challenges that matter**
- **Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities**

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- **Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day**

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- **Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress**

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**Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.**Let’s** build tomorrow together.

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**Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.**

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**any other way. Examples of such**scams** include purchasing** a 'starter kit,' paying to apply, or**purchasing equipment or training.

**_Job_**_Domain Trainee_

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