Visa Counselor

3 days ago


Noida Uttar Pradesh, India XpressEdu Full time

**Experience:0-2 years**

**About the Role**

The Visa Counselor (Backend) plays a crucial role in ensuring that all client documentation for visa processing is accurate, compliant, and complete before submission. This position requires meticulous attention to detail, strong communication, and a deep understanding of visa regulations.

**Key Responsibilities**1. **Document Review & Verification**
- Examine all submitted client documents—passports, educational credentials, financial statements, letters of support—for completeness and legality.
- Check document authenticity (notarization, translation, valid issuance dates, formats)
- Liaise with educational institutions, banks, employers or consulates to validate documents when required.
- Identify discrepancies or missing pieces and prompt clients or partners to provide corrections.

2. **Backend Application Support**
- Data‑entry and upload client data accurately in visa tracking systems or CRM

3. **Compliance & Quality Control**
- Maintain confidentiality and securely store all sensitive documents
- Audit files prior to submission to minimize rejection risk.

4. **Communication & Coordination**
- Contact clients to request missing documents or clarify inconsistencies
- Provide backend support updates to visa counselors and internal teams.
- Coordinate with external bodies (embassies, universities, banks) to resolve document issues

5. **Record Keeping & Tracking**
- Maintain accurate electronic and physical filing systems
- Log document versions, submission dates, and verification status.

6. **Continuous Improvement & Policy Updates**
- Stay updated on visa policies and documentation standards across destinations
- Suggest enhancements to document handling processes and standard checklists

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Work Location: In person


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