Agile/devops

Agile Coach must be master of agile values, principles, and practices across the organization.
- Agile Coach must demonstrate collaboration with leadership and coaches to transform & adopt an agile mindset for operational efficiency to help achieve value delivery along with customer satisfaction.
- Must be having at least 3 Yrs of Agile Coaching Experience and has demonstrate Coaching Abilities. Coached in 3 or more organizations, departments, or programs
- Leading and coaching the organization in its Agile and DevOps adoption and promoting delivery of business value.
- Hands-on Experience of doing Agile/DevOps Assessments and Initiate and drive agile transformation based on an assessment of clients’ needs.
- Lead and develop strategies for Agile Transformation by collaborating with global agile coaches and leadership.
- Agile Coach must help in identifying and removing organizational impediments to successful agile transformation.
- Experience of Managing Resistance to Change.
- Take ownership and responsibility for the teams adoption and practice of Agile and management reporting of adoption of KPI metrics.
- Teach and Coach Agile / DevOps practices and values within the organization
- Coach employees and stakeholders understand and enact Scrum and empirical product development
- Influencing change that increases team performance at a sustainable pace and promote continuous improvement
- Deep knowledge of Agile (e. g. SAFe, Scrum, Kanban, Lean) teachings and capable of helping teams to address dysfunctions that may result from teams misinterpreting, ignoring, or rejecting Agile and Lean values and principles.
- Should be well versed with drawing of Value Stream Mapping and TDD & BDD software development techniques.
- Significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment
- Significant experience and understanding of challenges with scaling agile teams across organizations, and capable of identifying and addressing dysfunctional patterns caused by external forces that do not understand the values and principles of Agile or the importance of providing teams with an environment for agility
- Exhibits a deep-passion for continuous learning and seeks to provide knowledge gained throughout the entire organization, beyond the team and line of business, and can facilitate classes, workshops, and Agile sharing events (e. g. Agile Hangouts)
- Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value and teach techniques for effective Product Backlog management
- Deep knowledge of DevOps objectives, e. g. automation, culture, monitoring, etc.
- Knowledge of industry CI/CD tooling, e. g. Jenkins, Copado

Area based expectations:

- **Servant Leader** : Must be able to garner respect from individuals/teams and be willing to get their hands dirty to get the job done
- **Communicative and Social** : Must be able to communicate well with teams, larger practitioner community and Agile thought leaders internally and externally
- **Facilitative** : Must be able to lead and demonstrate value-add principles to a team
- **Assertive** : Must be able to ensure Agile/Scrum/Kanban/SAFe/DevOps concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
- **Situationally Aware** : Must be the first to notice differences and issues as they arise, coach the team to resolve internally and if necessary involve management
- **Enthusiastic Engagement** : Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance
- **Continual Improvement** : Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
- **Conflict Resolution** : Must be able to facilitate discussion and facilitate alternatives or different approaches
- **Attitude of Empowerment** : Must be able to lead teams to self-organization
- **Attitude of Transparency** : Must desire to bring disclosure and transparency to the business about development and grow business trust

Preferred:

- 3-5 yrs of Agile Coaching
- 3-5 yrs of Scrum Master Exp.
- 5-10 years of hands-on Software Engineering work experience
- 3-5 years of experience coaching at the multi-team level
- Bachelor's degree or equivalent experience; MBA or advanced degree preferred

Desired Certifications:

- Certified Agile Coach (ICP-ACC)
- Certified Scrum Master (CSM)
- Leading SAFe® 5.0/5.1 Agilist