Academic Program Coordinator

**Key Responsibilities**:
**1. Communication & Support**

appropriate team member for timely follow-up.

○ Respond to learners' ongoing questions regarding timelines, processes, and deliverables,

ensuring clear and consistent communication.

○ Support Outreach and Admissions processes to promote the program to prospective

learners.

**2. Data Management & Reporting**

○ Create, compile, and export databases for each session, program, and cohort,

maintaining accurate and up-to-date records.

○ Process reports and maintain data spreadsheets related to academic program

performance, participant engagement, and event outcomes.

○ Collect data and support the analysis of learner feedback through surveys to inform

program improvement initiatives.

**3. Program Planning & Logistics**

○ Support the planning and execution of virtual and in-person learning sessions, webinars,

workshops, and events.

○ Ensure the work flow is populated for all programs to maintain smooth and efficient event

operations.

**4. Curriculum & Academic Support**

○ Ensure the proper facilitation of content as outlined in syllabi for academic programs,

ensuring alignment with institutional objectives and learner outcomes.

○ Review course content quality, highlighting innovative teaching methods and

technologies to the academic team to enhance student engagement.

○ Implement processes to connect alumni with the Resource Library, fostering ongoing

learning and resource utilization.

**5. Event & Alumni Engagement**

○ Support the planning and delivery of pre-conference workshops, providing training and

support to participants on relevant academic topics and best practices.

Assist in planning and executing alumni engagement events, creating opportunities for

community building and professional development.

**6. Residential Experience Support**

○ When required, travel to support Residential Experiences, ensuring collaboration and

enhancing the academic experience for participants.

**7. Brand Promotion & Community Building**

○ Promote brand image and awareness through social media, showcasing program

highlights and events.

○ Support outreach to local non-financial partners to build and maintain collaborative

relationships.

**QUALIFICATIONS**
- Bachelor's degree or equivalent experience in higher education, program management, or a related field.
- Proven experience in academic program coordination, event planning, or project management.
- Strong communication skills, both written and verbal, with the ability to manage multiple

stakeholders.
- Proficiency with databases, spreadsheets, and various digital tools (e.g., Microsoft Office Suite, learning management systems).
- Ability to manage competing priorities and timelines in a fast-paced environment.
- Strong attention to detail and a commitment to high-quality work.
- Comfortable with occasional travel for Residential Experiences and on-site event support.

**EDUCATION: Bachelor’s degree**

WORK EXPERIENCE: 5 + years of experience with at least 3-4 years experience working in the social

career and college counseling field, education non-profits, nonprofits with underserved/ marginalized

communities, e-learning and online/asynchronous program development, instructional design, or an

academic institution of higher education.
- Engagement with underserved, marginalized, and rural communities to identify needs and design / develop relevant programsProgram Facilitation skills
- Supporting monitoring and evaluation for program implementation.
- Prior experience in assessment/project/evaluation matrix
- Technical know-how and inclination to operate on learning management systems and other supportive technologies
- Research skills with a creative-thinking mindset, and the ability to stretch out of your comfort zone
- Ability to work independently in a fast-paced and global work-culture environment with minimum supervision
- Troubleshooting and problem-solving
- Good written and verbal communication
- MS Office skills - Word, Excel, PowerPoint

Pay: ₹450,000.00 - ₹600,000.00 per year

Schedule:

- Day shift
- Morning shift

Application Question(s):

- How many years of experience you have as ACADEMIC PROGRAM COORDINATOR
- Have experience in Curriculum & Academic Support

Work Location: In person

Application Deadline: 07/03/2025