Associate Hk

Job Responsibilities

**Team Member - Housekeeping**

**Reports to - Housekeeper**

**Responsible for - Housekeeping Department**

**Responsibilities**
- Clean rooms as per the company standards ensuring a defect free room.
- Equipping all rooms with linen and amenities.
- Should be helpful and courteous to guests at all times
- Should handover important messages and guest requests to the supervisor.
- Report any missing or broken property to the supervisor.
- Reports all lost and found items.
- Ensure high standards of cleanliness.
- Maintains hygiene standards by building awareness of cleaning facts and chemicals used.
- Maintains high levels of personal hygiene
- Follows periodical cleaning schedules
- Knowledge of proper utilization of the housekeeping attendant’s trolley.
- Ensure that the trolley is kept clean, tidy and well equipped in the proper position
- Be familiar with the super room cleaning procedure.
- Stand in coordination for Single point entry.
- Be aware of the guest complaint handling procedure
- Reports maintenance problems to the supervisor.
- Ensures that the floor pantry, corridors and fire exits are in order.
- Must be thorough on fire and safety procedures.
- Ensures the upkeep of all the equipment.
- Follows up on any assignment handed over by the supervisor
- Performs any other duty assigned by the supervisor.
- Abide by company policy and decision.
- Any other responsibilities assign to you from time to time

Job Requirements