Counsellor

**About Us**:Thriving Minds is a leading mental health centre committed to providing comprehensive mental health services with compassion and excellence. Our mission is to offer advanced treatments and quality care to our clients, ensuring their well-being and recovery.

**Overview**:We are currently seeking an experienced Counsellor to join our dedicated team. As an experienced Counsellor, you will play a crucial role in providing support and guidance to patients with psychiatric illnesses and their family members, while also assisting in the coordination of care and procedures within the centre.

**Roles and Responsibilities**:

- Provide counselling and emotional support to patients with psychiatric illnesses and their family members, fostering a therapeutic relationship based on empathy, trust, and understanding.
- Conduct basic history taking and work-up of patients coming for treatment and procedures,gathering relevant information and entering details accurately into the Electronic MedicalRecords (EMR) software.
- Assist in prepping patients for evaluation by the psychiatrist, ensuring they are adequatelyprepared and informed about the evaluation process.
- Act as a bridge between the clinical team, facilitating communication and coordination betweenpsychiatrists, therapists, nurses, and other healthcare professionals.
- Quickly learn and implement sales and marketing strategies to promote mental health servicesoffered by the centre, including explaining psychiatry procedures to patients and their families.
- Skilfully convince patients and family members to undergo recommended procedures, addressing any concerns or questions they may have and obtaining consent as necessary.
- Take responsibility for the entry and documentation of consent forms, ensuring compliance withlegal and ethical standards.
- Assume the role of therapist in their absence, under supervision and guidance, providingtherapeutic interventions and support to clients as advised by team lead.
- Monitor psychiatry procedures when in progress, ensuring patient safety and comfort throughout the process.
- Coordinate patient appointments and follow-ups between psychiatrists and therapists, ensuringcontinuity of care and timely access to services.
- Address patient queries and grievances, as well as concerns raised by family members, promptlyand effectively through phone calls and messages.

**Qualifications and Requirements**:

- Bachelor’s degree in Counselling Psychology / Psychiatry Social Work or a related field.
- Minimum of 2 years of experience working as a Counsellor in a hospital or clinical setting, preferably in mental health or psychiatry.
- Strong interpersonal and communication skills, with the ability to build rapport and establishtrust with patients and their families.
- Proficiency in using Electronic Medical Records (EMR) software for documentation and record-keeping.
- Knowledge of basic psychiatry procedures and evaluation scales.
- Ability to work collaboratively in a multidisciplinary team environment.
- Empathetic and compassionate attitude towards patients and their families.
- Strong problem-solving skills and ability to handle patient queries and grievances effectively.
- Flexibility and adaptability to changing work demands and priorities.
- Commitment to ongoing professional development and learning.

**Additional Information**:
**Location**:Race Course, Dehradun, Uttarakhand, India
**Job Timings**:9:00 am - 6:00 pm, Monday to Saturday (Sunday - weekly off)

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Counseling work: 2 years (required)

Work Location: In person