Digitalization Application Support

4 days ago


Thane, India Siemens Full time

**Location**: Mumbai

**Job Title**:Digitalization Application Support & Services

**Responsibility**:

- Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.
- Technical guidance & win-win alignment between business requirements and use cases.
- Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.
- Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail.
- Effective closure of service cases and acquisition of Service Business are the key responsibilities.
- Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
- Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit)
- Must participate in the full life cycle of the solution delivery.
- Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.
- Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.

**Skills and Competencies (required)**:

- Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance
- Handle executive level customer interactions - Advance
- Innovation process, New ideas / requirements from customer interactions - Basic
- Understanding customer requirements, develop exesting & create new concepts - Advance

**Experience**
- 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.
- Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.
- Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.
- Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.
- Implementing Industry 4.0 solution, that is centered around Connected Products.
- Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.
- Ability to work in a rapidly changing environment where continuous innovation is desired.

**Education**
- BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.
- Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.



  • Thane, India Siemens Full time

    Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. We’re looking for the makers of tomorrow - the hardworking individuals ready to help Siemens...


  • Thane, India Kotak Mahindra Full time

    **Team Member - Digital - Support Services-Digital** **Job Requirement & Responsibility** - Technical knowledge of Application middleware like TIBCO & App server like WAS, Weblogic and Web servers like Apache, Nginx etc. Knowledge of any one appserver and web server is mandatory - Experience in Angular 6+ Or React Native Platform is an advantage - Hands on...


  • Thane, India Talent Worx Full time

    Talworx is an emerging recruitment consulting and services firm. We are currently hiring only women candidates for one of our Fintech product-based clients — a leading digital invoice discounting platform operating under the Trade Receivable Discounting System (TReDS) framework. This platform facilitates seamless connections between MSME suppliers...


  • Thane, India Vision Mechatronics Private Limited Full time

    Key Responsibilities: Technical Support & Troubleshooting: Provide expert-level technical support to customers and internal users via phone, email, chat, and remote desktop tools for issues related to System. Diagnose and resolve complex technical problems, including software bugs, configuration issues, data integrity problems, and performance...


  • Thane, India Decagon Software Private Limited Full time

    **Desired Qualities**: - Good verbal and written communication skills - Familiarity with computer technology, Word & Excel - Sound knowledge of web browsing. - Ability to analyze and troubleshoot - Experience in a phone based remote support role. - Good logical reasoning kills - Fluency in English & Hindi - Critical thinker and problem-solving skills -...


  • Thane, India Decagon Software Private Limited Full time

    **Desired Qualities**: - Good oral written communication skills - Familiarity with computer technology, Word & Excel - Ability to communicate and coordinate with other teams - Sound knowledge of web browsing. - Ability to analyze and troubleshoot - Experience in a phone based remote support role. - Good logical reasoning kills - Fluency in English & Hindi -...


  • Thane, MH, IN Kotak Mahindra Bank Full time

    Team Member- Digital - Support Services-Digital Job Requirement Responsibility Hands-on experience of J2EE based applications required Experience in Spring boot will be an advantage Having Knowledge of Container based applications Docker Kubernetes and microservices will be an advantage Technical knowledge of Application middleware like TIBCO App...

  • Application Support

    2 days ago


    Majiwada, Thane, Maharashtra, India Decagon Software Private Limited Full time

    **Desired Qualities**: - Good verbal and written communication skills - Motivation to learn new skills - Respond to Training / Resolving Queries. - Maintain high level of customer satisfaction and product quality. Monday to Saturday, 9am to 6pm Pay: ₹16,000.00 - ₹22,000.00 per month Shift: - Day shift Application Question(s): - What is your...


  • Thane, India Decagon Software Private Limited Full time

    **Desired Qualities**: - Good verbal and written communication skills - Familiarity with Word & Excel - Maintain high level of customer satisfaction and product quality. - Understand the issue reported by the customer **Salary**: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Internet reimbursement Schedule: - Day shift Supplemental pay...


  • Majiwada, Thane, Maharashtra, India Vanator Full time ₹ 7,00,000 - ₹ 9,00,000 per year

    Position: Application Support Engineer – L3 SupportLocation: Thane, MumbaiType: Full-timeRequired Skills & Qualifications:· Bachelor's degree in computer science, Information Technology, or related discipline.· 3-5 years of experience in L3 technical support.· Minimum of 2 years of hands-on experience in the general insurance domain – strong...