Sdo Authorizer

2 days ago


Pune Maharashtra, India Kotak Mahindra Full time

**SERVICE DELIVERY OFFICER (SDO)**

KRAs:

- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for NTB customer and cross sell.
- The SDO will act as a backup to the SO.
- Non-transaction related servicing at the Branch - Audit, Reconciliation of Branch Accounts
- Customer query resolution
- Should have a desire to know and understand financial terminology
- Cross selling of financial products
- Exploitation of other business opportunities sensed.Providing quality of experience that will ensure retention and positive word-of-mouth.

EXPERIENCE, QUALIFICATIONS & QUALITIES:

- Atleast 3 years in branch banking operations.
- Post-graduate or graduate with appropriate experience.
- Primary motivation customer service through querry resolution

A senior teller or branch operations person.

TARGET COMPANIES: HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank

AGE: 23-25 years

OTHERS:
Reporting to: SM

THE ROLE (bold):
**Customer service at the Branch, customer retention


  • Law Officer

    2 weeks ago


    Mumbai, Maharashtra, India Earnest John Group of Companies Full time

    Experience in appearing before Civil Courts, District Courts, High Courts, Quasi-Judicial Bodies like Divisional Commissioner, Collector Office, SDO, Tehsildar. - Drafting of Civil Suits, Writ Petitions, Chamber Summons, Replies, Affidavits, FIR, Written Statements, Notes of Written Arguments before various Courts and Appearing before Arbitrators. - Drafting...

  • Field Executive

    4 days ago


    Pratap Nagar, Nagpur, Maharashtra, India Rucha Group Full time

    **Professional Skills-** **Legal, Documentation & Administrative Proficiency**: - Expertise in preparing documents for sale deeds, legal agreements, and revenue matters. - Strong knowledge of 7/12 corrections, extracts, land records, and related documentation. - Ability to maintain records, track project progress, and manage a work tracker. - Proficient in...