Receptionist Telecaller
1 week ago
**Key Responsibilities**:
- **Telecalling**:
- Make outbound calls to potential and existing customers.
- Conduct surveys, gather feedback, and follow up on inquiries.
- Provide information about products, services, and promotions.
- **Reception Duties**:
- Greet and assist visitors, clients, and employees.
- Manage the front desk, ensuring a professional and welcoming environment.
- Handle incoming calls and redirect them to the appropriate department or individual.
- Receive and sort mail and deliveries.
- **Customer Service**:
- Respond to customer queries and concerns in a polite and timely manner.
- Ensure customer satisfaction by addressing issues and resolving problems.
- Maintain a positive and helpful attitude to enhance the overall customer experience.
- **Administrative Support**:
- Assist with general administrative tasks such as data entry, filing, and office organization.
- Coordinate appointments and meetings, managing schedules when required.
**Requirements**:
- Proven experience as a telecaller or receptionist.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Customer-focused with a pleasant and professional demeanor.
- Ability to handle stressful situations with patience and composure.
**Qualifications**:
- High school diploma or equivalent; additional certification in customer service or office management is a plus.
**Salary**: ₹5,000.00 - ₹8,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Durgapur, West Bengal (required)
Ability to Relocate:
- Durgapur, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8250444806
