
Back Office Executive Tele Caller
1 day ago
**Job Title**: Female Telecaller and Back Office Executive
**Location**: Dalhousie
**Job Type**: Full-time
**Experience**: 3 - 5 years
**Education**: Graduate
**Key Responsibilities:Telecalling**:
- Make outbound calls to potential customers.
- Explain products/services and generate interest.
- Maintain records of conversations and follow-ups.
- Handle customer queries professionally and provide information.
- Convert leads into confirmed appointments/sales.
**Back Office**:
- Manage daily administrative tasks.
- Maintain and update customer records in the database.
- Prepare and maintain reports using MS Excel/Google Sheets.
- Assist in documentation and file management.
- Coordinate with other departments for smooth operations.
**Skills Required**:
- Good verbal and written communication in [language(s)].
- Basic knowledge of MS Office (Word, Excel).
- Strong organizational and multitasking skills.
- Pleasing personality and polite telephone etiquette.
- Ability to work independently and as part of a team.
**Preferred**:
- Prior experience in telecalling or customer service.
- Knowledge of CRM software is a plus.
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Your current and expected ctc
- Communication in hindi and english is fluent ?
- any experience in calling, calendar management, making drafts
Work Location: In person
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