Tele Caller Executive

2 days ago

Ludhiana, India Mohandai Oswal Hospital Full time

1. Operates an electronic telephone console, receives emergency calls, and provides information to the public.

2. Responds to all hospital emergencies (such as fire bells, code-blues, house-staffs, abductions.) by notifying appropriate personnel and monitoring progress, following established protocols.

3. Pages/calls physicians and other Hospital personnel as appropriate and as prescribed by established protocols.

4. Channels incoming and outgoing telephone calls; provides patient room numbers and direct phone numbers to callers as requested.

5. Expedites calls by using speed dialing, beepers or voice paging as required.

6. Receives programs and monitors the assignment of cell phones and pagers.

7. Receives complaints of telephone and pager equipment failures and troubleshoots problems. Informs vendor of repairs needed; maintains a log of these occurrences.

8. Updates telephone directories as necessary in order to maintain complete and accurate listing

9. Orders office supplies; maintain office equipment.

10. Performs other duties as directed by Supervisor.

11. Trains subordinate staff on an electronic telephone console, receiving emergency calls, and providing information to the public.

12. Provides critical communication solutions in emergency situations.

Trains subordinate staff to troubleshoot equipment failures, etc.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Speak with the employer**
+91 9115564400

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