Customer Service Representative
3 days ago
**Job Overview**
1. What they will do: We are looking for self-motivated and eager to learn freshers to
join our customer coordination team. Their primary role is to provide assistance to
redemption fulfilment. They will be required to assist our clients with their gift claim
redemption and ensure coordination and timely delivery of product requested.
extraordinary communication skills to handle customers having different dialects. In
addition to this, they should be a keen learner to understand our company
commitment and client requirement. This will help them to troubleshoot any issue
faced by the clients faster.
**Position Summary**
- Make and attend necessary phone calls - inbound and outbound calls.
- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information on daily basis
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos on a regular basis
**Requirements**:
- Preferably fresher
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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