Process Trainer

2 weeks ago

Mumbai Maharashtra, India Ketto Full time

**About the company**

Ketto is Asia's largest tech enabled crowdfunding platform with a vision - Healthcare for all. We are a profit making organization with a valuation of more than 100 Million USD. With over 1,100 crores raised from more than 60 lakh donors we have positively impacted the lives of 2 lakh+ campaigners. Ketto has embarked on a high-growth journey, and we would like you to be part of our family, helping us to create large-scale impact on a daily basis by taking our product to the next level.

**Introduction**:
We at Ketto, are looking for an experienced Sales Trainer to join our Quality Department.

**Roles and Responsibilities**:

- Design, develop, and deliver training curriculum and associated materials for sales staff on Company products and selling skills, negotiation, strategic selling, and overall sales cycle and Process.
- Conduct skills gap analyses to identify areas of improvement.
- Identify and assess training needs within the Sales Division and participates in the activities
- Involved in the design, preparation, delivery, and need assessment of the training and Development programs.
- Training on communication, Behavior, self-grooming, team building, marketing & Sales, and Product training. Process training, training on cold calling, soft skills, calling etiquette, and more.
- Conducting Virtual/Classroom and In-person training.
- Provides input to the training strategy and the development of specific training development plans.
- Provide training to new and existing employees and ensure the most basic knowledge mastery of all sales teams, evaluate the knowledge mastery of all teams from time to time, and improve the shortcomings.
- Check the efficacy of each training module through assessments, participation, and given tasks.
- Participate in organizational team initiatives providing input on learning needs and developing schedules for training delivery.
- Provides input to management about employee performance during the training periods.
- Create training modules (when needed) based on the training requirements/needs of the Sales.

**What you bring to the table**:

- Good communication and presentation skills
- Strong Training skills into Sales (Calling)
- Strong analytical skills
- Good interpersonal skill
- Ability to demonstrate sales skills.
- Coaching & feedback delivery skills
- Ability to work in flexible shifts.
- Skilled to conduct and create a TNA
- Skilled to manage virtual training/classroom/hybrid.
- Team management and people engagement skills
- High on accountability
- Effective time management
- Collaborative approach
- Stakeholder management
- Ability to work in a fast-paced environment

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